PO calls you back personally, sees the house before giving a timeline and follows the job closely.
Illustrative imageFrom the first call to the end of the work
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1. You show what you want to fix.
Describe the problem in your own words. Tell us the building, the town, how urgent it is and the timeline you have in mind, and add photos if you have any.
No need to know the jargon.
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2. PO is the one who calls you back.
The first conversation is about understanding the project and seeing whether a visit is the right next step.
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3. PO sees the house before committing.
The visit helps him understand the space, the visible scope, your constraints and what still needs to be checked. PO gives a timeline after he has seen the house.
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4. The scope, exclusions and responsibilities are made clear.
The quote should help you understand what will be done, what will not, who coordinates and how hidden conditions will be handled.
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5. Everyone knows what they need to prepare.
Responsibilities must be named before the first day.
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6. The boss follows the job.
I'm on my job sites. If there's a mistake, I see it before it gets closed up.
PO coordinates his team, remains your contact and explains the decisions that affect what comes next.
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7. The work ends with clear responsibility.
08Comparison
01Request
- PO
- Receives the request and calls back.
- Client
- Describes the problem, the building, the town and the timeline.
- Others involved
- None at this step, unless otherwise indicated.
09FAQ
What happens after my request?
PO calls you back to understand the project and decide on the next step.
When do I get a firm timeline?
PO gives a timeline after he has seen the house and understood the scope. After that, that's the one.
Who is my contact during the work?
PO remains your contact from the first call to the end.
Have another question? Call PO at 514 291-3258
Let's talk about your project
Your home deserves a clear answer.
Show me what you want to fix. I'll tell you honestly whether we're a good fit to work together. PO